my phone died

Dunno when it will be back. Just called their support line.

The voice told me to enter my number, and I did.

The voice then asked me whether I had a lost phone, or had a phone insurance situation, or had a dead phone. I chose dead phone.

The voice then spoke to me at length about monitoring of the call for customer service, the possible necessity repeating my phone number, and the soon to be achieved help as soon as I was transferred.

Another voice then intervened and explained the hours of the service and the time zone thereof. And then it hung up.

THANKS!!!