$19.38

Got nastygram from “Certegy”, who wants $19.38 from me because of a “dishonored check” to Netflix.

Look at Netflix’s site. They have accurate information for me but will not honor it, because they say Certegy says I’m a dishonorable check writer type of person.

Call Certegy. Drone tells me he can do nothing, cannot see transaction information, I must contact Netflix and correct my info.

I go to correct my information, re-enter all information, Netflix once again says that I am dishonorable and that I must contact Certegy.

I call Certegy again. After 15 minutes on hold, I explain to John that I am not dishonorable, and that I wish to find out why they think I am, and that this is serious because their nastygram says that they are going to put me in the database of bad people and I won’t ever be able to have ice cream again. John claims that he knows nothing except that a transaction was refused. John stonewalls me, then claims to be giving me to a supervisor.

After another 15 minutes on hold, I get someone’s voice mail. I leave a message.

I then cancel my Netflix membership after giving them alternative credit card billing information. Because I don’t want any more service like this and I’m out of cash lately, I also cancel Gamefly..

8 thoughts on “$19.38

  1. this is serious because their nastygram says that they are going to put me in the database of bad people and I won’t ever be able to have ice cream again.
    Looooving yoooou, is easy ’cause you’re beauuutifuuuul…

  2. If you want help with this, let me know. I don’t have any “ins” with Certegy, but I’m tenacious, and I seem to have been gifted by God with the ability to surgically bust large bureaucracies balls and get my way.
    Just an offer. I’m still high off my victory with AOL.
    -Me

    1. Bust large bureaucracies balls, eh? Sounds like you need to start your own business. I would be first in line with medical bills and the like. I *HATE* wasting hours of time on this stuff. Drives me up the freakin’ wall.

  3. The Carvelians probably have your picture by the register. Better come to Upstate NY to visit for ice cream. I know of some shady places that will sell to anyone.

Leave a Reply

This site uses Akismet to reduce spam. Learn how your comment data is processed.