What’s Important to Arby’s, LLC? Our Values

In order to practice what it preaches, Arby’s LLC looked to its employees to help define a culture of which they could be proud. They were asked, “Just what qualities are important to Arby’s LLC and what kind of behavior would help facilitate a “Cut-Above” status for its franchisees?”

Ten elements of a productive, healthy professional environment were identified: Integrity, Flexibility, Accountability, Leading by Example, Eliminating Barriers, Communicating, Frugality, Team-Oriented, Flat and Fun.

All Arby’s, LLC employees are evaluated annually on their contribution to, practice of and participation in each of these cultural qualities, and those who demonstrate one or more of these qualities through an extraordinary effort receive the Presidential Recognition Award. It’s Arby’s, LLC way of saying “Thank You” for helping the company be successful every day.

All of these efforts combine to support one goal — A supportive network of trained professionals who develop and manage an exceptional roster of restaurant brands with the assistance and experience of its franchisees.

A world-class franchisor of high-quality brands. That’s Arby’s, LLC.

6 thoughts on “flat?

  1. As a consumer, I demand quality. But as I parent, I demand quality at competitive prices. Which is why I take my family to Arby’s. Arby’s understands my needs.

  2. Flat: A possible definition.
    Like lithium-dosed, lobotomized Stepford wives from a planet much like that in Madeleine L’Engle’s ‘A Wrinkle in Time’. I think they want zero personality, but all smiles. That sort of Pavlovian response type of contradiction (i.e. keeping the employees on their toes by always criticizing them about something) that makes retail lackeys neurotic as all sin.

  3. i came across your journal by wanderings.
    the lady at the arby’s i go to on occassion always gives me my order with a “god blesses you”. i wonder if she is getting the award.

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