Hi there. I’m going to talk to you today about website programming. You aren’t interested, but maybe you should be, because your bank sucks at it.
Today I cancelled a credit account that had been paid off a long time ago and was no longer useful. Before I called them up, I looked at the website for my account to make sure that everything was clear and that no pending or recurring charges would show up.
The account statement looked like this:
Available Credit: [redacted]
Current balance: $0.00
Minimum payment Due: $20.00
Previous Balance: $0.00
Last Payment: $58.97, 3/5/2005
I immediately saw that I had a $20 payment due, but missed seeing that my balance was zero. Oh crap, how long has that been due? At least since March! Better pay that last $20 before I cancel. I clicked on the “Make a payment online” button.
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